Tracker switched off or lost connection

Sometimes connection can be lost for different reasons. For example, no GSM signal in tracker location or battery is low. In such cases the system will fix it in the events history and inform you about it by SMS or email.

How to create the rule

To add a new rule click "Alert Rules"( in the top right corner)->Add rule (in the top left corner).



In the window enter the rule name, rule description, select tracker and event type "Tracker switched off or lost connection".



Click "Next"

Rule options

After adding a new rule you should set its options.

1. Connection lost

In this field you should set time of absence of connection after which you will get notifications about the event.



2. Notifications

Here you should type text of the messages you want to get and choose notification type.



3. Schedule

In this block you are to set days and time when you want to control your objects.



4. Geofences

Choose a geofence where you want to control your trackers. You can select it from the list and edit it or create a new one.

How to get the list of events

There are 2 ways of getting the list of events for one tracker or a group of objects.

1. In the app "Monitoring"-> Events history.
2. Using the generated reports "GSM connection lost" or "Device switching ON / OFF".

If you have more questions please contact our support team